Use Data to Uncover Insights and Create Actionable Strategies that Address Member Needs

Data is only valuable when it can be used to create an actionable insight. But, what insights about your members’ needs are going to be most useful to your organization – from the care management team to the customer service team or others?

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And, what insights might be best to share with the members themselves to provide them more continuous support and help them become better stewards of their own health? In this panel, discuss how to uncover your members’ needs, find insights from data, and create actionable strategies to improve the health outcomes of your population.