About this Webinar

September 9, 2020; 2:00 pm – 3:00 pm ET

It is no surprise that COVID-19 has prevented or delayed individuals from receiving the health care services they need. Additionally, the mental and emotional effects of the pandemic have affected the overall health and well-being of members/employees. To ensure every individual including those who are vulnerable or at high-risk receive the care they need at the right place and at the right time, health plans and employers must work together. As more employers turn toward health and well-being initiatives to control rising health care costs and improve outcomes, it is critical for health plans to offer the right services and resources that support their members’ and employer clients’ needs. By deploying virtual tools both health plans and employers can engage and motivate individuals to take control of their health and better manage chronic conditions. In this webinar, learn how payer and employer organizations collaborate to adopt a holistic care management approach driven by technology to meet the needs of their population.

  • Adopt a holistic well-being approach and focus on physical, mental and behavioral, emotional, and social well-being
  • Learn how to effectively use virtual technology to engage members and employees during a pandemic
    • Assess the role of digital solutions to create virtual experiences around health and well-being for members and employees
    • Leverage technology to support an individual’s mental and emotional health
    • Adopt virtual engagement tools to address social isolation and loneliness issues
  • Implement a comprehensive care management program to manage and treat individuals with chronic and high-risk conditions
    • Connect individuals to nurses, health advocates, and care managers to help them set achievable health goals and track performance
  • Review member and employee data in real-time to modify COVID response strategies and tailor interventions

This webinar is co-hosted by World Congress and Validation Institute.


Susan Beaton
Vice President, Health Plan Strategy
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Jason Gibson
Innovations Program Manager, Steele Institute for Health Innovation


Tim State
Senior Vice President, Associate Health and Wellbeing
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Monique Wantland
Wellness Program Manager
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Sponsored By:

Wellframe strategically partners with health plans nationwide to reimagine the relationship between plans and members. Our Digital Health Management solutions for care management, advocacy, and navigation enable a level of care and support that empowers people and organizations to achieve their best. By combining innovative, AI-enabled solutions, strategic partnerships, and passionate conviction, Wellframe creates a measurable impact on lives, at scale.