Press Release

Blue Cross & Blue Shield of Rhode Island Care Management Program Awarded Certificate of Validation by Care Innovations Validation Institute

PROVIDENCE, RI (September 8, 2016) – Blue Cross & Blue Shield of Rhode Island (BCBSRI) announced today that its care management program has been awarded a Certificate of Validation by Care InnovationsTM Validation Institute. The validation verifies that BCBSRI’s comprehensive program for patients with complex medical conditions has created cost savings while enhancing member health.

BCBSRI’s care management program creates a holistic patient experience by coordinating communication and treatment between BCBSRI and a member’s healthcare providers. Patients have direct access to BCBSRI nurses, dieticians, social workers or other medical professionals, depending on their specific medical needs. This coordination can help patients save money on prescriptions, stay out of the hospital and create healthy eating and exercise plans to promote wellness.
“Blue Cross is deeply committed to aligning with our provider and organizational partners to create a full continuum of care for patients with complex medical needs,” said Dr. Matt Collins, vice president of clinical integration at BCBSRI. “We know that comprehensive care improves the patient experience, and this external validation demonstrates that our efforts in this area also provide a solid return on investment.”
The Care InnovationsTM Validation Institute is recognized as one of the top entities in the health care field for validating the effectiveness, including return on investment, of care management programs. The validation, is based on data BCBSRI submitted to the Institute that was then analyzed by objective experts in population health and statistics. With BCBSRI’s validation, BCBSRI now becomes part of the Validation Institute’s national “Trusted Community” of organizations.
“Through the Validation Institute, Care Innovations seeks to provide organizations with unbiased, third-party evaluation to ensure their assessment methodology is sound, which is critical to building the most effective population health programs possible,” said Trein Schiffelbian, Executive Director for the Validation Institute.
About Blue Cross & Blue Shield of Rhode Island
Blue Cross & Blue Shield of Rhode Island (BCBSRI) is the state’s leading health insurer and covers more than 450,000 members. Our mission is to improve our members’ health and peace of mind by facilitating their access to affordable, high-quality healthcare. BCBSRI is an independent licensee of the Blue Cross and Blue Shield Association. For more information, visit, follow us on Twitter @BCBSRI, and like us on Facebook at
About the Care InnovationsTM Validation Institute
The Validation Institute’s goal is to help organizations involved in population health – from Health Plans to Employers to Vendors – adhere to the highest standards of validity, allowing them to compete on the basis of integrity and performance rather than hyperbole. The Validation Institute will impartially challenge the status quo of typical population health outcomes measurement, with the objective of impacting how the industry establishes its credibility. Visit to learn more.