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By Jeffrey Hogan and Brian Klepper Among its less appreciated but more worrisome impacts, COVID-19 threatens to destabilize America’s health care provider infrastructure. Patients have largely been relegated to sheltering at home and, to avoid infection, are avoiding in-person clinical visits. The revenues associated with traditional...

By Brian Klepper One challenge for American health care derives from our faith in longstanding medical management solutions that presumably improve health outcomes and cost. In fact, often these solutions fall short of our expectations, not because they can’t work, but because they’re conflicted, poorly operationalized,...

By Brian Klepper, PhD & Jeff Hogan For decades, those of us focused on healthcare’s excesses have despaired at the elusiveness of reform, convinced that the problem was intractable. America’s vast healthcare industries - supply chain, health information technology, care delivery, and finance - have...

By Lee Lewis I advise large employers to help them transform their healthcare plans by making them better, simpler, and more affordable, and in doing so I invariably work with many vendors attempting to solve important problems. These vendors sell their products to the employers with...