This panel session delves into the intersection of healthcare and technology, focusing on how digital tools can be effectively utilized to enhance quality measures like HEDIS scores, Star Ratings, and CAHPS scores.
Our panel of healthcare experts, including Ryan Stalvey, will explore current challenges in meeting these quality benchmarks and how digital engagement solutions can transform patient interactions, care delivery, and outcomes measurement.
Key takeaways will include:
Relay is the industry’s only dedicated, HIPAA-compliant CX channel, driving significantly better engagement and outcomes by marrying the high initial customer engagement of text with customer data and known action paths to enable a seamless and frictionless digital member experience.
The move toward high-performance and high-value healthcare
In-depth analysis of the latest trends and solutions that improve heath outcomes, strengthen accountability, and cut costs
Actionable insights on how to drive better health outcomes at a far lower cost for your organization.
Profiles in innovative solutions and organizations that are “walking the walk” when it comes to delivering better savings, outcomes, and more
